Topic Updated: September 06, 2024
Reset a Phone
When experiencing connectivity issues with a phone, you can troubleshoot by resetting it using the Phones tool. This topic will show you how to reset a phone.
Resetting a Phone
Reset a phone by doing the following:
- On the Phones page, locate the phone that needs reset.
- Click the Reset Phone task icon located on the same row of the phone to be reset.
- Confirm resetting the phone by clicking the Reset button, or click Cancel to cancel the operation.
A success confirmation displays in the upper right corner upon successfully resetting the phone. The message disappears after a few seconds.
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