Configure Callback Queue Settings

The Queue Settings tab within the Callbacks Admin tool allows callback administrators to add or remove dial numbers. They can also configure the settings for the queue associated with each dial number.

Selecting a Queue to Configure

Click to select the queue you want to configure from the Queue Name list. The Queue Name is highlighted to indicate that it is selected.

Save Configured Queue Settings

Save any changes made to the Queue Configuration by clicking the Save button, or click the Cancel button to restore the previous settings and cancel any changes.

See Also