Create a New Tenant

Each time a new customer subscribes to the service, that customer must be set up as a tenant.

To set up a new tenant, click on the Add New Tenant button in the lower left corner of the Tenants page. See the following screen capture.

The Tenant Creation page opens and displays several tabs (see the following screen capture).

The tabs that are displayed in the Tenant Creation page depend on the applications, functions, or options that are selected by default in the Tenant Info tab. The default tab is the Tenant Info tab. For more information about the tabs in the Tenant Creation page, see the following sections:

• Define the Tenant
• Set Up the Active Directory
• Assigning Tenant Owners
• Setting Up Finesse
• Setting Up the icRoute Application
• Setting Up the IPT Tab
• Setting Up the Unity Tab
• Setting Up the UCCE Tab
• Updating an Existing Tenant