Topic Updated: April 01, 2025
Export Skill Membership by Agents
The Export Skill Membership by Agents feature on the Skills grid allows you to generate a report of agents assigned to each skill. This export provides a detailed list of agent-to-skill associations, helping you review and manage skill assignments efficiently.
Exporting Skill Memberships
To export skill memberships by agent:
- Access the grid menu.
- Select the Export Skill Membership By Agent feature.
NOTE:
The file downloads automatically based on your browser settings. Some browsers prompt you to choose a location, save it to the default Downloads folder, or open it immediately.
- Open or view the file, depending on which option was selected in the previous step.
See Also
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