Change Password

If you want to reset your Webex CCE Administration Portal password, you can do so using the Change Password feature.

REQUIREMENTS:

The Change Password option is available to all tenant configurations except those using:

  • Portal RO Single Sign-On (SSO)
  • Federation

If the Change Password option is not available for you, try this: Manually Change Password.

Resetting Your Password

To reset your password, do the following:

  1. Click to access the User Menu.
  2. Select the Change Password option.

  1. Change the password using one of the following methods:

Select the Use suggested password option. Use the generated password presented next to this option for your next sign in.

NOTE:

Toggle the slider next to Change password at next login to YES if you would like Portal to require you to change the password at next sign in.

Select the Enter a new password manually option. Enter the new password into the New Password field, and then enter it again into the Confirm new password field. Be sure the password meets the requirements listed under the Password requirements section. Text under the Password requirements section changes colors to indicate whether the password meets the requirements or not. Green text means the requirement passed, and red text means the requirement failed. At least three of the requirements must pass.

NOTE:

Toggle the slider next to Change password at next login to YES if you would like Portal to require you to change the password at next sign in.

  1. Click the Reset button to reset your password using the selected options, or click the Cancel button to cancel the operation.

NOTE:

If canceling the operation, click the Continue button on the confirmation dialog that displays.

See Also