Recently Cleared Checks

Feature 0011

 
Category History
Feature No. 0011
Feature Name Recent Cleared Checks
Function Provides information on recently cleared checks for either a checking account or a draft-capable open-end loan depending on the menu that executes this feature.

IVR Input

  1. Product-Based Menu Account is already selected, and the system plays the cleared check list directly.
    Example: Press 1 for Checking → Press 9 for Recently Cleared Checks

  2. Function-Based Menu User selects history function and must specify the checking account.

    Example: Press 3 for History → Press 7 for Cleared Checks → Select Checking Account

  3. Account Selection If multiple eligible accounts exist, the caller is prompted to select the required account.

IVR Output

One transaction is presented at a time is provided with following details :

  • Posted date
  • Transaction amount
  • Transaction description
  • Transaction source (if available and configured)
  • Check number

Configuration Requirement

General Settings Status
Active Yes
System Feature Yes
Requires Authentication Yes
Entities Must be Open No
Enabled for Menu Builder Yes
Enabled for Export Mode Yes
Type System
Category History
Minimum Access Level Inquiry Only
Transfer Point 0011 – Recently Cleared Checks

Business Product Requirements

Required Products

Drafts Account

Optional Products

None

Teller Profile Configuration Parameters (Feature Specific)

Below table provides feature specific fields referenced from the Teller Profile.

Section Parameter
General Settings Play landmark prompt
Transaction History Settings Suppress entity descriptions in history functions
  Automatically skip to next history transaction
  Play lookback days in no history available message
  Maximum number of check transactions to retrieve
  Retrieve check transactions in the last X days

Global Configuration Parameters (Dependent Configurations)

Below is the list of Site Parameters required.

Site Parameter Default Value
101 Allowed no entries 2
102 Allowed invalid entries 2
221 No entry prompt IVR_NoResponse
292 Entity ID playback size 1
496 Play abbreviated entity ID when describing the account F
497 Number of digits to play for abbreviated entity id 2
1067 Entity ID zero padded length 2

System Personality Configuration

Below is the list of parameters required from System Personality Configuration .

Section Parameters
Text-To-Speech Settings Play transaction source if available - English
  Play deposit source if available - English
Play Entities/Nicknames Play entity nickname
  Suppress nickname descriptor prompt
  Play nicknames on checking entities
  Play Nicknames on loan entities

Prompts

Specifications   IVR message
Default Prompts for Menu IVR_RecentClearedChecksOption For recently cleared checks
Default Prompts for Expert Mode/ Landmark IVR_RECENTCLEARCKS Recently cleared checks