1067 - Entity ID Zero Padded Length

Category Global

Description When the system refers to an Entity ID, this parameter controls how the ID is presented to the member. If the value of this parameter exceeds the length of the Entity ID, the system left-pads the ID with zeroes and plays the padded value as individual characters and digits.

Purpose Controls how Entity IDs are formatted and spoken to members. Allows institutions to enforce consistent Entity ID presentation by applying zero-padding when necessary.

Valid Values Positive integer representing the total display/playback length.

Default Value 2

Notes / Dependencies

• Applies to member-facing playback of Entity IDs.
• Impacts:
  • IVR playback formatting
  • Member understanding of Entity IDs
  • SmartApps/IVR presentation consistency
  • Speech output of account or entity identifiers