Add a Contact to a Phone Book

Add a contact to a phone book by doing the following.

  1. Select the phone book to add a new contact to. Click the + button to expand the phone book to view associated Finesse clusters.
  2. Select the cluster you want to add the contact to.

  1. Click the Actions drop-down menu.
  2. Select the Add New Contact option. This opens the Create Contact dialog box.

  1. Enter the contact's first name into the First Name field.
  2. Enter the contact's last name into the Last Name field.
  3. Enter the contact's phone number into the Phone field.
  4. Enter a description for the contact in the Contact Description field. (This field is optional.)
  5. Save the new contact by clicking the Save button. Click the Cancel button to cancel the operation.

See Also