Topic Updated: August 29, 2024
Add a Contact to a Phone Book
Add a contact to a phone book by doing the following.
- Select the phone book to add a new contact to. Click the + button to expand the phone book to view associated Finesse clusters.
- Select the cluster you want to add the contact to.
- Click the Actions drop-down menu.
- Select the Add New Contact option. This opens the Create Contact dialog box.
- Enter the contact's first name into the First Name field.
- Enter the contact's last name into the Last Name field.
- Enter the contact's phone number into the Phone field.
- Enter a description for the contact in the Contact Description field. (This field is optional.)
- Save the new contact by clicking the Save button. Click the Cancel button to cancel the operation.
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