Introduction

Welcome to the Humanify Portal Help Center!

Humanify Portal Intended Audience

This Help Center is made available to provide instructions, guidance, and troubleshooting tips to those who use Humanify Portal for the management and administration of their organization's contact center.

Help Center Purpose

Since Humanify Portal is the centralized home to a collection of several tools, each with many features and uses, we want to ensure our users get the most out of the product. In this Help Center topics will consist of the following types of content and information:

• An introduction to each tool which describes their purpose and benefits
• Features overview to show and explain each tool's primary features and functionality
• How-to style guidance for using and/or configuring features within the tool
• Visual diagrams to improve your understanding of a feature or workflow
• Troubleshooting tips
• Instructional videos

To learn more, see What is Humanify Portal?.