Download Legacy Documents
Legacy documents are available for download below:
| Document Title | Download |
|---|---|
| Portal | |
| Schedule Skill Assignment - Quick Start Guide | 
|
| Routing Controls Special Schedule Quick Reference-V11.5.3 |
|
| icCallMe | |
| icCallMe - User Guide V11.5.5 |
|
| icCallMe Quick Ref |
|
| icCallMe - Legacy Release Notes |
|
| icLists/Campaign Manager | |
| icList Campaign Manager Console UG-V2 |
|
| icList Client User's Guide |
|
| icList Quick Ref |
|
| icListConsoleUserGuide-910 | 
|
| LCM 3.1 Client User Guide |
|
| LCM 3.1 Client User Guide-Cisco Finesse |
|
| LCM 3.1 Console User Guide |
|
| LCM 3.1 HardSoftRequirements |
|
| LCM 3.1 Installation Guide |
|
| LCM 3.1 Webservice Programming Ref Manual |
|
| icIntellect | |
| icIntellect Installation Guide |
|
| icIntellect Users Guide V106 |
|
| icIntellect Quick Ref |
|
| Add new Customer CTG database |
|
| Cisco CVP Report Guide |
|
| CVP Server |
|
| icIntellect CVP Server |
|
| icIntellect Design Document |
|
| icIntellect Development and Management Guidelines |
|
| icIntellect icPortal Settings Default Reporting Config |
|
| icIntellect UG Phase 31 |
|
| Synonyms Linked Servers |
|
| icIntellect Rpt Details |
|
| icIntellectUG-Phase31 |
|
| icDesktop | |
| icDesktop Quick Ref |
|
| icDesktop User's Guide Version 8.9 |
|
| icAgent | |
| icAgent-PostRebootHealthCheck |
|
| icApplications icAgent User's Guide |
|
| icApplications | |
| icApplications Quick Ref |
|
| icApplicationsAccessRules |
|
| icRoute/Routing Controls | |
| icRoute Quick Ref |
|
| Humanify Portal - Routing Controls Service Developer Guide and Best Practices V11.5.6 |
|
