Download Legacy Documents

Legacy documents are available for download below:

 

Document Title Download
Portal  
Schedule Skill Assignment - Quick Start Guide
Routing Controls Special Schedule Quick Reference-V11.5.3
icCallMe  
icCallMe - User Guide V11.5.5
icCallMe Quick Ref
icCallMe - Legacy Release Notes
icLists/Campaign Manager  
icList Campaign Manager Console UG-V2
icList Client User's Guide
icList Quick Ref
icListConsoleUserGuide-910
LCM 3.1 Client User Guide
LCM 3.1 Client User Guide-Cisco Finesse
LCM 3.1 Console User Guide
LCM 3.1 HardSoftRequirements
LCM 3.1 Installation Guide
LCM 3.1 Webservice Programming Ref Manual
icIntellect  
icIntellect Installation Guide
icIntellect Users Guide V106
icIntellect Quick Ref
Add new Customer CTG database
Cisco CVP Report Guide
CVP Server
icIntellect CVP Server
icIntellect Design Document
icIntellect Development and Management Guidelines
icIntellect icPortal Settings Default Reporting Config
icIntellect UG Phase 31
Synonyms Linked Servers
icIntellect Rpt Details
icIntellectUG-Phase31
icDesktop  
icDesktop Quick Ref
icDesktop User's Guide Version 8.9
icAgent  
icAgent-PostRebootHealthCheck
icApplications icAgent User's Guide
icApplications  
icApplications Quick Ref
icApplicationsAccessRules
icRoute/Routing Controls  
icRoute Quick Ref
Humanify Portal - Routing Controls Service Developer Guide and Best Practices V11.5.6