Administration

Administration consists of options used to complete administrative tasks. Those tasks include:

• Locations - Add and manage Sites, Departments and Billing Units
• Settings - Set up user profiles. These profiles control how certain applications behave when a user signs in.
• Bulk Requests - Tool that allows a user to upload a file containing multiple user details. It creates new users in bulk.
• Support - Allows the user to perform tasks related to Webex CCE Administration Portal services on both servers Side A (Denver) and Side B (Austin). Services include:

  • View server status

  • Start/Stop UCM Synchronizer

  • Start/Stop/Restart Routing Controls Application Gateway Service

  • Enable/Disable/View AG Tracing for Routing Controls Application Gateway Service

  • Start/Stop/Restart/View Routing Controls Cache Service

  • Restart AD Service

  • Start/Stop AXL Service

To work with settings and tools, in the Menu column, click on the Administration menu item. See the following screen capture.

When you click on the Administration menu item, the following actions take place:

• The Home page icons are removed.
• The Administration menu item expands to display additional menu options.

After expanding the Administration menu item, you can click on any of the following options:

• The Location menu option - For more information, Working with Locations .

• The Settings menu option - For more information, Settings.

• The Bulk Request menu option - For more information, Bulk Request.

• The Support menu option - For more information, Support.