Administration

Administration consists of options used to complete administrative tasks. Those tasks include:

• Locations - Add and manage Sites, Departments and Billing Units
• Settings - Set up user profiles. These profiles control how certain applications behave when a user signs in.
• Bulk Requests - Tool that allows a user to upload a file containing multiple user details. It creates new users in bulk.
• Support - Allows the user to perform tasks related to Webex CCE Administration Portal services on both servers Side A (Denver) and Side B (Austin). Services include:

  • View server status

  • Start/Stop UCM Synchronizer

  • Start/Stop/Restart Routing Controls Application Gateway Service

  • Enable/Disable/View AG Tracing for Routing Controls Application Gateway Service

  • Start/Stop/Restart/View Routing Controls Cache Service

  • Restart AD Service

  • Start/Stop AXL Service

To work with settings and tools, in the Menu column, click on the Administration menu item. See the following screen capture.

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When you click on the Administration menu item, the following actions take place:

• The Home page icons are removed.
• The Administration menu item expands to display additional menu options.

After expanding the Administration menu item, you can click on any of the following options:

• The Location menu option - For more information, Working with Locations .

• The Settings menu option - For more information, Settings.

• The Bulk Request menu option - For more information, Bulk Request.

• The Support menu option - For more information, Support.