Authentication Options by Level

Authentication Levels: The table below specifies the level at which each authentication option is permitted.

Information Dependency: It is important to note that the availability and support of each function are contingent on the information accessible within the core system.

Authentication Options by Level Level 1 Level 2 Level 3
Member Number or Customer Number X    
Login ID (Keystone Only) X    

Account Number (DNA Only)

X

 

 

Credit Card Number

X

 

 

ATM Card Number

X

 

 

Debit Card Number

X

 

 

Tax ID or SSN

X

 

 

PIN or Access Code

X

 

 

Choice of Member or Account Number

X

 

 

Choice of Member or Tax ID or SSN

X

 

 

Choice of Account Number or Tax ID or SSN

X

 

 

Choice of Member or Card Number

X

 

 

Card Number

X

 

 

Choice of Login ID or Card Number (Keystone Only)

X

 

 

Choice of Login ID or Tax Id /SSN (Keystone Only)

X

 

 

Choice of Login ID or Card Number (Keystone Only)

X

 

 

Date of Birth

 

X X

Last 4 of SSN

 

X X

SSN

 

X X

Driver’s License

 

X X

Last x of Driver’s License

 

X X

Numeric portion of Driver’s License

 

X X

Phone Number

 

  X

PIN or Access Code

 

X X

Choice of PIN or SSN

 

X X

Choice of PIN or Federal ID

 

X X

X Number of characters of last name

 

X X

Zip Code

 

  X

Federal ID

 

X X

Last 4 of Federal ID

 

X X

X Number of characters of business name

 

  X

Choice of PIN or Last 4 of SSN

 

X X

Choice of PIN or Last 4 of Federal ID

 

X X