1091 - Suppress Mortgage Noun Descriptor In Entity ID Playback

Category Noun Management

Description Suppresses the Mortgage descriptor prompt from being played when the Mortgage entity ID is played.

Purpose Controls whether the Mortgage noun descriptor is included during Entity ID playback. Allows institutions to simplify or shorten spoken prompts for mortgage entities.

Valid Values

• T (True) Mortgage descriptor prompt is suppressed during Entity ID playback.
• F (False) Mortgage descriptor prompt is played during Entity ID playback.

Default Value F

Notes / Dependencies

• Applies to IVR noun and entity playback behavior.
• Impacts:
  • IVR spoken prompts
  • Mortgage entity playback experience
  • Prompt wording consistency
  • Member audio experience