Resources

List of Roles

Learner: (leave the role field blank when onboarding through the RealPlay™ BOT Admin Portal) Anyone who is not any of the special roles below

SME: Someone who will test the BOT, but who will not be granted access to reports

Manager: A trainer, team lead, manager, or any support role who should be granted access to reports

Developer: A member of the Innovation - RealPlay™ BOT Team or of the Innovation - RealPlay™ Product Engineering Team

NOTE:

Only use the roles defined above. If the request contains roles that are not any of the four, assign one of our pre-defined roles based on the level of access that they user requires.

Example: A QA coach, who should be able to access the production BOTs, test BOTs, and reports, should be assigned the role of a Manager.

Levels of Access Production BOTs Test BOTs Reports BOT Development
Roles
Learner ✓      
SME ✓ ✓    
Manager ✓   ✓  
Developer ✓ ✓ ✓ ✓

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