OneView permission set detail

Permissions OneView Admin OneView Campaign Sync Admin OneView Agent
Custom objects Read, Create, Edit, Delete, View All, Modify All Read, Create, Edit, Delete, View All, Modify All Read, View all
Custom fields Read, Edit Read, Create, Edit, Delete, View All, Modify All Read
Standard objects   Read, Create, Edit, Delete, View All, Modify All  
Visualforce pages

oneview.Phone

oneview.Settings

  oneview.Phone
Apex classes

ChatTranscriptController

SettingsController

TaskAssociationSettings

TaskController TaskMedata

CampaignSettingsController

RefreshStatsController

AppendContactRequestQueueable

CampaignController

DeleteContactRequestQueueable

MaxRequestsExceededException

RefreshStatsQueueable

SyncCampaignQueueable

TimeLimitExceededException

 ChatTranscriptController TaskController

OneView custom objects

Note: Permissions are applicable to OneView custom objects and their related custom fields. Agents don’t have access to the OneView settings page or administrative functions.

  • OneView - Configurations

  • OneView - Flow Triggers

  • OneView - State Mappings

Campaign Sync custom objects

Note: Permissions are applicable to OneView Campaign Sync custom objects and their related custom fields.

  • Append_Contact_Request

  • Delete Contact Request

  • Genesys Cloud Campaign Schedule

  • OneView Outbound Campaign Settings

Campaign Sync custom fields for standard objects

Standard objects Custom fields
Campaign

Genesys Cloud Campaign Status

Contact List Id

Genesys Cloud Campaign Schedule

Campaign Id

Last Campaign Sync Result

Last Campaign Sync Time

Last Contact List Sync Result

Last Contact List Sync Time

OneView Outbound Campaign Settings

Progress

Progress (%)

Synchronize Campaign

Genesys Cloud Time Zone
Campaign Member

Genesys Cloud Result

Result Retrieved

Synchronized