Post-migration validation

If you chose Migrate Old Data from the configuration window, follow the steps below to validate that your configuration has migrated properly.

1. Go to Settings > Solutions and select the solution's Configuration page. Click the configuration drop-down to verify that your new configurations are present.

   

   

2. Review all configuration tabs within the new settings, comparing to the configuration tabs within your original settings to confirm the proper settings have migrated (i.e., Configuration, Softphone Settings, Activity Mapping, etc.).

   

   

3. If some settings have not migrated properly, manually update them using your original settings (select the older configuration from the drop-down menu) as a guide.

   Note: If errors were presented during the migration process, ensure those areas are checked and updated accordingly.