Install Channel Integration Framework

Channel Integration Framework is available on Microsoft AppSource. An administrator can download the framework to a Dynamics environment through AppSource installation. There is only one download for both CIF v1 and CIF v2, the application type will dictate which version is used.

1. Log into Dynamics as an administrator.

2. Click Get More Apps under Dynamics 365 menu in the header.

3. Search for Channel Integration Framework.

4. Click Get it now in the Dynamics 365 Channel Integration Framework tile.

5. Accept terms and conditions to install.

After the framework is installed, follow the steps below based on the type of Dynamics model-driven app being used.