Install InteractionSync for Amazon Connect

After purchasing InteractionSync for Amazon Connect, you can install it by doing the following:

  1. Access Microsoft AppSource by clicking the link below.

Microsoft AppSource

  1. Enter InteractionSync for Amazon Connect into the search field.

  1. Find and click on the listing for TTEC Digital InteractionSync for Amazon Connect.
  2. Click the Get it now button. This re-directs you to the Dynamics 365 page where you can install solutions.

Note:

If the Get it now or Install now button does not display, click the link below to access the installation wizard:

https://admin.powerplatform.microsoft.com/resources/applications?AppSourceInstall=true&applicationId=avtex_solutions.avtexinteractionsync_ac

  1. Follow the steps throughout the installation wizard to install it in your customer environment.