Access Angel Associate Assist

Log in to begin utilizing the powerful agent management features of Angel Associate Assist. This action opens the Supervisor Dashboard, where you can begin viewing details about your assigned agents and their live calls, transcripts, and more.

Log Into Associate Assist

Log into Associate Assist using a direct link that is provided to you.

Notes:
  • Please reach out to your manager to determine how you should log into the Associate Assist platform for your role.
  • Before you can log into Associate Assist, your manager must submit your user name to the Associate Assist product team. This ensures the security and integrity of the tool. Please contact your manager if you are unable to log in.
  1. Enter your TTEC email address for the Single Sign-On (SSO).
  2. Click LOGIN.

Note:

No password is needed, as SSO is used for access.

  1. The Supervisor Dashboard now displays: